Privacy Policy
Last updated: July 2026
Who we are
MAY Assistant is a product of Cellular Advisory, a Texas-based technology company. All services, billing, and support for MAY Assistant are provided by Cellular Advisory. MAY Assistant is a software service that helps real estate agents respond to and follow up with leads by phone call, text message (SMS), and web chat. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
When you contact a MAY Assistant client (a real estate agent using MAY Assistant) or interact with this website, we may collect:
- Your name, phone number, and email address, if provided
- The content of text messages, calls, and web chat conversations exchanged with MAY Assistant
- Appointment and scheduling information you provide when booking
- Basic technical information such as pages visited on this website
SMS messaging
MAY Assistant sends automated SMS messages to real estate leads who have contacted an agent, either by missed phone call or through an opt-in inquiry form. Message types include lead qualification questions, property information, follow-up reminders, and appointment booking prompts. All recipients have expressed prior interest in real estate services. Every message includes clear opt-out instructions (Reply STOP to stop receiving messages). Opt-in data is never shared with third parties.
How we use this information
Information collected through MAY Assistant is used only to:
- Respond to your inquiry on behalf of the real estate agent you contacted
- Follow up with you about that inquiry
- Schedule and confirm appointments you request
- Allow the agent (and Cellular Advisory, as the service provider) to review conversation history for quality and support purposes
Consent and message frequency
We do not sell, rent, or share your phone number or SMS conversation content with third parties for marketing purposes. Message and data rates may apply. Message frequency varies based on your conversation.
How to opt out
You can stop receiving text messages at any time by replying STOP to any text conversation, or by emailing [email protected] and asking to be removed. You can also request that your information be deleted by contacting us at the same address.
Data sharing
We do not sell personal information. We share information only with the specific real estate agent you contacted (since MAY Assistant is acting on their behalf), and with service providers we use to operate MAY Assistant (such as our SMS, email, and hosting providers), solely to the extent necessary to deliver the service. Opt-in data is never shared with third parties.
Data retention
We retain conversation and appointment data for as long as reasonably necessary to provide the service and to allow the agent to maintain a record of their client communications, or until you request deletion.
Contact us
If you have questions about this policy or want to exercise any of the rights described above, contact us at [email protected].